Q: Do I need an appointment, or do you accept walk-ins? A: Appointments are highly recommended to ensure dedicated service. Walk-ins are accepted exclusively for minor repairs or alterations that do not require a fitting room.
Q: Which appointment type should I choose? A: Please book a General Appointment for all standard clothing alterations and pre-purchase wedding dress consultations. Wedding Dress Alterations slots are strictly reserved for brides who already have their dress and are ready to begin the fitting process.
Q: When should I schedule my wedding dress alterations? A: We recommend booking your first fitting 2–3 months before your wedding. At that same time, please schedule a second appointment for three weeks after the first. This allows for a 5-week buffer for any final adjustments. During peak wedding season, please keep in mind that bridal alterations typically take a minimum of two months to complete.
Q: What should I bring to my first bridal fitting? A: Please bring your exact wedding shoes (or shoes of the identical height/shape), along with any undergarments and accessories you plan to wear. These are essential for ensuring the hem and bodice are perfectly adjusted.
Q: Can I bring guests to my appointment? A: Yes! If you would like input from friends or family, please invite them to your first appointment, as this is when all major styling and fit decisions are finalized.
Q: Can I continue to lose weight once alterations have started? A: We strongly advise against significant weight changes once work begins. The dress is tailored to your exact measurements at the time of the fitting; further weight loss will cause the dress to fit improperly and may result in additional alteration costs.
Q: I have a pre-owned or vintage dress. Do I need to have it cleaned first? A: Yes. To ensure the best results and for the health and safety of our staff, all pre-owned dresses must be professionally cleaned before your first appointment.
Q: What if I want major customizations, like adding sleeves? A: Significant design changes require extra planning. Please text us a photo of your dress and your ideas in advance so we can confirm if the modifications are possible within your timeframe.